barista position
About Good Intentions Coffee
We are opening our first brick and mortar cafe location on Wilshire Boulevard, and we would like to build a small, but mighty team to shepherd us through this big step for our company. We are looking for enthusiastic baristas to join our team. This role is reporting to the Assistant Cafe Manager. We’re hiring for a few baristas with varied levels of experience.
At Good Intentions Coffee, our mission is to create a welcoming environment where people are appreciated and kindness is kindled to enable our staff and community to realize their full potential.
We hold to one core belief - all people are of value and should always be treated as such. We live this belief through the following values:
welcoming & accepting
A space where everyone is welcomed and accepted for who they are.
people are the bottom line
Each person in our company, community, suppliers and throughout the coffee supply chain will be respected and valued over dollars and cents.
positive & kind
Feeding those we serve with a positive and kind demeanor.
We aim to provide this welcoming environment, and we are also strongly committed to being above and beyond the industry-standard in our knowledge of coffee and tea, customer experience, and cafe cleanliness in an unpretentious and approachable way.
Responsibilities:
Prepare all coffee, espresso, and tea orders according to Good Intentions Coffee’s recipes with high standards of quality at all times, busy and slow.
Be knowledgeable, excited, and approachable about the coffees we are roasting and pouring, the pastries we are serving, and can readily answer customer questions.
Take, place, and serve customer orders promptly and in an organized fashion.
Use POS system to track hours, and ring up orders.
Clear dishes, wipe down tables and surfaces, and regularly maintain a clean and organized space.
Follow all food safety and sanitation policies at all times.
Keep the pastry case and coffee bags well stocked and track and report on inventory to the Assistant Cafe Manager.
Exceed guests' expectations, deliver quality and attentive customer service, and be a representative of Good Intentions Coffee’s values.
Open and/or close the coffeehouse as scheduled and according to our Standard Operating Procedures.
Have a growth mindset–be willing to receive and act on feedback.
Be ready to wear multiple hats and take on a variety of tasks to help support the team as a whole (i.e., creating social media content, seasonal drink development, cleaning the facility, tracking inventory, acting as shift-lead, etc.)
Active idea-generating and sharing is encouraged and welcomed.
Minimum Requirements:
An interest and love of all things coffee! You will be expected to taste everything and be knowledgeable on our offerings.
High School Diploma or GED graduate preferred.
Must hold a valid CA Food Handler’s card (we can guide you through the process of applying for this).
Ability to multi-task and handle stress under pressure.
Can work independently and without supervision.
Ability to anticipate and act on any needs from team-members and customers.
Flexibility to work weekends and holidays as required.
Reliably and consistently arrive at the Cafe on time.
Willingness and excitement to being trained.
Physical Requirements:
The majority of the time, team members will be standing or walking throughout the cafe and behind the counter.
Regularly required to talk or hear coworkers and customers. Noise level is moderate.
Regularly using hands for gross and fine manipulation concurrently or alternately (finger, handle, feel, etc).
Regularly using hands and arms to reach overhead.
Occasionally sitting, stooping, kneeling, crouching, or crawling.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.
Specific vision abilities required by this job include near, far, and peripheral visual acuity..
Regularly tasting and smelling our menu offerings with a degree of accuracy.
Occasionally exposed to moving mechanical parts, airborne particles, and hot/cold liquids.
Bonus Qualifications:
Experience working in the food and beverage industry, specifically coffeehouses/cafes/coffee roasters.
Bilingual.
Knows how to create latte art and other specialized barista skills.
Experience as a shift-lead or shift-manager.
Experience with POS systems, cash-handling, and inventory tracking.
Experience with social media and content creation.
Benefits:
Flexible schedule with morning, afternoon and weekend shifts.
Complementary coffee and pastry with each shift, and employee discounts on coffee, pastry, and merchandise.
Training in all aspects of the coffee world.
Support for participation in US Coffee championships such as Barista Competition, Brewers Competition, Cup Tasters Competition, Latte Art Competition, etc.
Fast-paced environment with opportunities to grow with the company.
Location and Hours:
6363 Wilshire Blvd Suite 101, Los Angeles, CA 90048
Operating Hours (subject to change)
Monday - Friday, 7:00 am to 2:00pm
Saturdays, 8:00am to 1:00pm
Shifts start at 6:00am and end at 3:00pm Monday through Friday, and 7:00am and 2:00pm on Saturdays.
Hourly Range:
$17 - 21/hour (commensurate to experience)
Timeline:
Please submit an application with your resume (required) and cover letter (optional) by Friday, July 19th. Any applications received after Friday, July 19th will be reviewed on a rolling and as needed basis and may not be considered if the positions have been filled. We have a tentative starting date of August 19th, with training beginning August 12th.
ADA Statement:
Good Intentions Coffee is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact operations@goodintentionscoffee.com